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In the Corona virus, the $ 45 billion cruise industry faces a huge challenge

But Erika Richter, Senior Communications Director The American Association of Travel Advisors, Industry group, said that demand for cruises, which was on an upward path Before the outbreak of the Corona virus news, it was 10 to 15 percent, according to some consultants.

  • Updated on February 10, 2020

    • What is Corona virus?
      It is a new virus that has been called a crown-like mutation that protrudes from its surface. Coronavirus can infect animals and people alike, and can cause a range of respiratory illnesses from common colds to more serious conditions such as severe acute respiratory syndrome, or SARS.
    • How infectious is the virus?
      According to preliminary research, it appears to be moderately contagious, similar to SARS, and may be transmitted through the air. Scientists have estimated that each infected person can spread it between 1.5 and 3.5 people without effective containment measures.
    • How should I be worried?
      Although the virus is a serious public health concern, the risk to most people outside China remains very low, and the seasonal flu poses a more urgent threat.
    • Who works to contain the virus?
      WHO officials spoke highly of China’s severe response to the virus, by shutting down transportation, schools and markets. This week, a team of experts from W.H.O. He arrived in Beijing to provide assistance.
    • What if you are traveling?
      The United States and Australia are temporarily denying entry to non-citizens who have recently traveled to China and several airlines have canceled their flights.
    • How do I keep myself and others safe?
      Washing your hands frequently is the most important thing you can do, as well as staying home when you are sick.

Not surprisingly, cruises in Asia and the Pacific were particularly damaged. Alex Sharp, President and CEO of Signature travel networkA consortium of 7,000 travel consultants said, “The new demand for these cruises is currently very low” and that sailing in the spring “is unlikely to be sold from our market.”

“If the industry does not find its arms around this, it could affect customer confidence in China towards cruises for a very long time,” said Mr. Hardman of Wedbush Securities.

China has been one of the largest growth markets for the travel industry in recent years, and trips in the Asia Pacific region make up about 10 percent of this industry, according to Cruise Lines International Association, a trade group. Between 8 and 9 percent of passengers are on Cruise lines represented by the commercial group From China, Macau or Hong Kong, the number of ships deployed in Asia increased by 53 percent Between 2013 and 2017.

An increasing number of ports across the Pacific Ocean, from Busan, South Korea to the ports of New Caledonia in Levu, Mary and Pines Island, are prohibiting cruise ships. Hong Kong has been closed since February 6.

Passengers say that instead of trying to accommodate them, cruise companies were unusual and unhelpful. Maranda Prem, 24, from Washington DC and her 53-year-old mother from Minnesota, were supposed to be on board the Norwegian Jade, a 2,200-person passenger ship operated by Norwegian Airlines, which was scheduled to leave from Hong Kong Hong Kong on February 17 cruise in Singapore, Vietnam and Thailand.

With her concerns growing over the Coronavirus, Ms. Prim frequently sent an email and contacted the company whether she could switch to a different cruise or obtain a refund or future credit. Her requests were rejected. In an email on February 4, Roxanne Sanford, coordinator of guest relations on the cruise line, reminded Ms. Prime that “the mainland of China does not include Hong Kong, Macao and Taiwan,” adding that “unfortunately, we cannot move forward with the cancellation and refund.”

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